No. The Trackimo device works best in suburban areas such as neighborhoods, houses, schools, parks, and flatter regions. It can receive a GPS signal better in these areas because there is less obstruction of the GPS signal. The better line-of-sight […]

Your Trackimo device needs to have a clear view of the sky so that the satellite signals can be received. “Clear View of the sky” means that the device needs to have an open line of sight to the GPS […]

The initial location is the hardest as the Trackimo device is connecting for the first time with four satellites and figuring out where in the world it is. Most often this requires taking the device outside for 5 or more […]

No. When you register your Trackimo device on our tracking application, you will be able to list up to ten trusted individuals that you want to receive notifications. You can also designate how you want them to receive the alerts; […]

You should not need to replace the unit unless it has been broken or damaged, or you wish to upgrade when a newer unit is available.

Twelve months for manufacturer-related problems. This does not include abuse to the device or accidental damage or water damage.