How do I set up a GeoFence?

Click on the device name you wish to add a Geofence for, then click the “Fences” tab. Click the “Create new Fence” button. A rectangle pink fence will appear surrounding your device (or at the center of the map). You …

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What is a GeoFence / Virtual Boundary?

A GeoFence is a defined boundary that allows alerts to be triggered when a GPS device passed in our out of that area. Within the application, GeoFences can be created in the shape of a square or rectangle.

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Is there a way to change subscription plans?

Support can cancel the auto renewal for your device. Submit a support ticket to request the said cancellation.This way, you can control when to renew your subscription, and which plan you want to use in the future.

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How do I change the email address associated with ...

Contact the customer support number at 646-626-6111 and ask for assistance in changing the email address for you. For clients outside the U.S. and Canada area, submit a support ticket with a request to change the email address. Additional information for …

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