No. After activating the Trackimo device, it will begin to send GPS information to the Trackimo site and you will be able to view its location. If you want to receive automated alerts, you will need to set up your […]

Click on the device name you wish to add a Geofence for, then click the “Fences” tab. Click the “Create new Fence” button. A rectangle pink fence will appear surrounding your device (or at the center of the map). You […]

A GeoFence is a defined boundary that allows alerts to be triggered when a GPS device passed in our out of that area. Within the application, GeoFences can be created in the shape of a square or rectangle.

You have the capability to delete the history on each unit.

The system currently saves the device history for 1 year.

Support can cancel the auto renewal for your device. Submit a support ticket to request the said cancellation.This way, you can control when to renew your subscription, and which plan you want to use in the future.

Contact the customer support number at 646-626-6111 and ask for assistance in changing the email address for you. For clients outside the U.S. and Canada area, submit a support ticket with a request to change the email address. Additional information for […]

In the upper right section of the header near your email login click the drop down arrow, select “Change password” and fill in your new selected Password.