{"id":313,"date":"2023-11-22T04:43:00","date_gmt":"2023-11-22T04:43:00","guid":{"rendered":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/?page_id=313"},"modified":"2026-03-23T06:29:46","modified_gmt":"2026-03-23T06:29:46","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/perguntas-frequentes\/","title":{"rendered":"Perguntas Frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"313\" class=\"elementor elementor-313\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b550aa7 breadcrumb_main  elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"b550aa7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e11a8f5\" data-id=\"e11a8f5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80857fa elementor-widget elementor-widget-shortcode\" data-id=\"80857fa\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">        <div class=\"breadcrumb-container theme1\">\r\n                    <ol>\r\n                    <\/ol>\r\n        <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"BreadcrumbList\",\r\n            \"itemListElement\": [\r\n                            ]\r\n        }\r\n    <\/script>\r\n    <style type=\"text\/css\">\r\n        .breadcrumb-container {\r\n            font-size: 13px;\r\n        }\r\n\r\n        .breadcrumb-container ul {\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n\r\n        .breadcrumb-container li {\r\n            box-sizing: unset;\r\n            display: inline-block;\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n\r\n        .breadcrumb-container li a {\r\n            box-sizing: unset;\r\n            padding: 0 10px;\r\n        }\r\n\r\n        .breadcrumb-container {\r\n            font-size:  !important;\r\n            padding: ;\r\n            margin: ;\r\n        }\r\n\r\n        .breadcrumb-container li a {\r\n            color:  !important;\r\n            font-size:  !important;\r\n            line-height:  !important;\r\n        }\r\n\r\n        .breadcrumb-container li .separator {\r\n            color:  !important;\r\n            font-size:  !important;\r\n        }\r\n\r\n        .breadcrumb-container li:last-child .separator {\r\n            display: none;\r\n        }\r\n\r\n            <\/style>\r\n    <style type=\"text\/css\">\r\n        .breadcrumb-container.theme1 li {\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n        .breadcrumb-container.theme1 a {\r\n            background: ;\r\n            display: inline-block;\r\n            margin: 0 5px;\r\n            padding: 5px 10px;\r\n            text-decoration: none;\r\n        }\r\n    <\/style>\r\n        <style type=\"text\/css\">\r\n        .breadcrumb-container{}\r\n.breadcrumb-container ul{}\r\n.breadcrumb-container li{}\r\n.breadcrumb-container a{}\r\n.breadcrumb-container .separator{}\r\n    <\/style>\r\n    <script>\r\n            <\/script>\r\n        <\/div>\r\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aa14921 elementor-section-height-min-height faq_hero elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"aa14921\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d472e5f\" data-id=\"d472e5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf8d216 elementor-widget elementor-widget-heading\" data-id=\"cf8d216\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Perguntas Frequentes\n<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaab6ad elementor-widget elementor-widget-text-editor\" data-id=\"aaab6ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tAqui pode encontrar respostas para a maioria das suas perguntas\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a4f76c6 help_center_single_item elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4f76c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d30b8d\" data-id=\"7d30b8d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4ab05a elementor-widget elementor-widget-toggle\" data-id=\"b4ab05a\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-toggle{text-align:start}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1891\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1891\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">De que aplica\u00e7\u00f5es preciso para configurar o Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1891\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1891\"><p>A app Fidelidade Pet Tracker \u00e9 a \u00fanica aplica\u00e7\u00e3o que necessita para utilizar o seu dispositivo. A partir desta aplica\u00e7\u00e3o pode configurar o Pet Tracker e usufruir de todas as suas funcionalidades. Descarregue a App na App Store ou no Google Play<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1892\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1892\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Onde posso consultar mais detalhes sobre os pre\u00e7os das subscri\u00e7\u00f5es?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1892\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1892\"><p>A subscri\u00e7\u00e3o da app Fidelidade Pet Tracker \u00e9 gratuita durante os primeiros 12 meses. Ao fim deste per\u00edodo, o valor mensal a pagar pela subscri\u00e7\u00e3o da app \u00e9 de 2,95\u20ac a que acresce IVA \u00e0 taxa legal em vigor. Poder\u00e1 consultar esta informa\u00e7\u00e3o na app e nas Condi\u00e7\u00f5es Gerais de Utiliza\u00e7\u00e3o.<\/p><hr \/><p><span style=\"color: #000000;\">Precisa de entrar em contacto?<br \/><\/span><br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1893\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1893\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O dispositivo n\u00e3o est\u00e1 a carregar, o que devo fazer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1893\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1893\"><p>Se a bateria do Pet Tracker estiver completamente descarregada, pode demorar um pouco mais a atingir um n\u00edvel de carga que permita ligar o dispositivo. Mantenha o dispositivo ligado \u00e0 corrente durante alguns minutos at\u00e9 ver a luz \u00e2mbar fixa. Se ainda tiver problemas, entre em contacto connosco.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; border-bottom-color: #1181ef; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1894\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1894\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O que significam as diferentes luzes do dispositivo?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1894\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1894\"><ul><li>Todas as luzes, seguida por uma luz verde s\u00f3lida ap\u00f3s pressionar o bot\u00e3o de energia por 3 segundos significa que o Pet Tracker est\u00e1 a iniciar<\/li><li>Luz branca pulsante \u2013 o seu dispositivo est\u00e1 a ativar<\/li><li>Luz \u00e2mbar constante ap\u00f3s pressionar o bot\u00e3o durante 3 segundos \u2013 o seu dispositivo est\u00e1 a desligar<\/li><li>Luz branca a piscar rapidamente \u2013 o dispositivo est\u00e1 no modo de tracking em tempo real<\/li><li>Luz \u00e2mbar a piscar \u2013 o n\u00edvel de bateria est\u00e1 baixo<\/li><li>Luz verde ap\u00f3s um \u00fanico pressionar no bot\u00e3o \u2013 o dispositivo est\u00e1 ligado e conectado \u00e0 rede<\/li><li>Luz \u00e2mbar ap\u00f3s um \u00fanico pressionar no bot\u00e3o \u2013 o dispositivo est\u00e1 ligado, mas n\u00e3o est\u00e1 conectado \u00e0 rede.\u00a0<\/li><\/ul><p><b>Luzes durante o carregamento do dispositivo:<\/b><\/p><ul><li>Luz \u00e2mbar constante durante carregamento \u2013 o dispositivo est\u00e1 a carregar e ainda n\u00e3o atingiu 100%<\/li><li>Luz verde constante durante o carregamento \u2013 o dispositivo est\u00e1 carregado a 100%<\/li><\/ul><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1895\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1895\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O que \u00e9 o \u201ctracking em tempo real\u201d e como funciona?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1895\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1895\"><p>O tracking em tempo real significa que o seu dispositivo est\u00e1 a receber atualiza\u00e7\u00f5es de localiza\u00e7\u00e3o do Pet Tracker a cada 3-5 segundos. Tenha em considera\u00e7\u00e3o, que o rastreamento em tempo real funciona apenas num per\u00edodo m\u00e1ximo de 15 minutos e ter\u00e1 como consequ\u00eancia uma redu\u00e7\u00e3o mais r\u00e1pida da vida \u00fatil da bateria<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1896\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1896\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como obter dire\u00e7\u00f5es para o meu Fidelidade Pet Tracker? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1896\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1896\"><p>Pode obter dire\u00e7\u00f5es para a localiza\u00e7\u00e3o do seu dispositivo ao tocar na fotografia do mesmo no mapa da aplica\u00e7\u00e3o e, em seguida, selecionar \u201cobter dire\u00e7\u00e3o\u201d<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1897\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1897\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qual \u00e9 a dura\u00e7\u00e3o a bateria do Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1897\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1897\"><p>A bateria do dispositivo dura at\u00e9 3 dias, dependendo da utiliza\u00e7\u00e3o e do modo de rastreamento em que o Pet Tracker se encontra. Lembre-se de colocar o dispositivo a carregar quando o seu pet estiver em casa.<span class=\"c-message__edited_label\" dir=\"ltr\" data-sk=\"tooltip_parent\">\u00a0<\/span><\/p><p><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1898\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1898\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Com que frequ\u00eancia \u00e9 atualizada a localiza\u00e7\u00e3o para todos os modos de rastreamento?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1898\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1898\"><ul><li>Modo poupan\u00e7a de energia: atualiza\u00e7\u00f5es de localiza\u00e7\u00e3o uma vez a cada duas horas<\/li><\/ul><ul><li>Modo di\u00e1rio: Atualiza\u00e7\u00f5es de localiza\u00e7\u00e3o uma vez a cada 30 minutos<\/li><\/ul><ul><li>Modo de desempenho: atualiza\u00e7\u00f5es de localiza\u00e7\u00e3o de 5 em 5 minutos<\/li><li>Rastreio em tempo real: atualiza\u00e7\u00e3o da localiza\u00e7\u00e3o a cada 3-5 segundos.<\/li><\/ul><p>Todos os modos est\u00e3o sujeitos \u00e0 conectividade de rede do Fidelidade Pet Tracker.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1899\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1899\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Que modos de localiza\u00e7\u00e3o existem e como funcionam?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1899\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1899\"><p>O Fidelidade Pet Tracker tem quatro modos diferentes \u00e0 sua escolha, os modos diferem de acordo com a velocidade de atualiza\u00e7\u00f5es e poupan\u00e7a de bateria. Os modos funcionam: a cada quatro horas, a cada duas horas, a cada uma hora ou ainda uma periodicidade personaliz\u00e1vel.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18910\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-18910\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O que s\u00e3o as Zonas seguras e como funcionam? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18910\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-18910\"><p>As zonas seguras s\u00e3o os limites criados por si ao redor de uma localiza\u00e7\u00e3o \u00e0 sua escolha, se o Fidelidade Pet Tracker entrar ou sair desta \u00e1rea ser\u00e1 alertado atrav\u00e9s de uma notifica\u00e7\u00e3o. <br \/>As suas zonas s\u00e3o configuradas por si na aplica\u00e7\u00e3o, aconselhamos que esteja ciente que os alertas de \u201czonas\u201d nem sempre s\u00e3o instant\u00e2neos e as informa\u00e7\u00f5es de localiza\u00e7\u00e3o dependem do modo que tenha escolhido, bem como do sinal de GPS e da cobertura da rede para fornecer atualiza\u00e7\u00f5es.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18911\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-18911\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Para que serve o Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18911\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-18911\"><p>O Fidelidade Pet Tracker ajuda-o a localizar os seus animais de companhia.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18912\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-18912\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como partilho a localiza\u00e7\u00e3o do meu Fidelidade Pet Tracker com outra pessoa?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18912\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-18912\"><p>Pode partilhar a localiza\u00e7\u00e3o ao tocar na fotografia do seu dispositivo no mapa da aplica\u00e7\u00e3o e, em seguida, selecionar \u201cPartilhar Localiza\u00e7\u00e3o\u201d. Pode partilhar a localiza\u00e7\u00e3o do seu dispositivo com qualquer pessoa na sua lista de contactos.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18913\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-18913\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O dispositivo \u00e9 \u00e0 prova de \u00e1gua?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18913\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-18913\"><p>O Fidelidade Pet Tracker est\u00e1 classificado como IP67, o que significa que pode resistir \u00e0 imers\u00e3o at\u00e9 uma profundidade de 1 metro durante 30 segundos, aproximadamente.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18914\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-18914\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quantos dispositivos posso ligar?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18914\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-18914\"><p>Pode ligar at\u00e9 10 dispositivos \u00e0 sua conta e visualizar a atividade de cada rastreador na aplica\u00e7\u00e3o.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18915\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-18915\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como ligar o Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18915\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-18915\"><p>Mantenha premido o bot\u00e3o de alimenta\u00e7\u00e3o durante 3 segundos. Todas as luzes ir\u00e3o piscar de uma vez e a luz verde permanecer\u00e1 acesa enquanto o dispositivo liga.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18916\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-18916\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como desligo o Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18916\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-18916\"><p>Mantenha premido o bot\u00e3o de alimenta\u00e7\u00e3o durante 3 segundos at\u00e9 que a luz \u00e2mbar acenda. A luz \u00e2mbar ir\u00e1 permanecer acesa at\u00e9 que o dispositivo seja desligado.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18917\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-18917\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como posso emitir um som a partir do meu Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18917\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-18917\"><p>Pode emitir um sinal sonoro ao tocar na fotografia do seu dispositivo no mapa da aplica\u00e7\u00e3o e, em seguida, ao selecionar o \u00edcone da campainha \u201cEnviar bip\u201d. Tenha em considera\u00e7\u00e3o que esta funcionalidade s\u00f3 \u00e9 poss\u00edvel de utilizar quando o localizador est\u00e1 dentro do alcance do Bluetooth.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18918\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-18918\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Posso utilizar o meu Fidelidade Pet Tracker num avi\u00e3o?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18918\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-18918\"><p>Utilizar qualquer tipo de dispositivo num avi\u00e3o pode causar interfer\u00eancias, pelo que deve desligar o seu Pet Tracker durante voos uma vez que n\u00e3o existe modo de voo.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18919\" class=\"elementor-tab-title\" data-tab=\"19\" role=\"button\" aria-controls=\"elementor-tab-content-18919\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como ativar o Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18919\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"19\" role=\"region\" aria-labelledby=\"elementor-tab-title-18919\"><p>Para ativar, pressione o bot\u00e3o de energia por 3 segundos. Em seguida fa\u00e7a o download da aplica\u00e7\u00e3o e siga as instru\u00e7\u00f5es da mesma.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18920\" class=\"elementor-tab-title\" data-tab=\"20\" role=\"button\" aria-controls=\"elementor-tab-content-18920\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como posso configurar o perfil do meu animal de companhia?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18920\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"20\" role=\"region\" aria-labelledby=\"elementor-tab-title-18920\"><p>Durante a configura\u00e7\u00e3o inicial da aplica\u00e7\u00e3o ser-lhe-\u00e1 pedido que preencha a informa\u00e7\u00e3o de perfil do animal de companhia.<br \/>Para clientes existentes, o perfil do animal de estima\u00e7\u00e3o encontra-se nas suas defini\u00e7\u00f5es.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18921\" class=\"elementor-tab-title\" data-tab=\"21\" role=\"button\" aria-controls=\"elementor-tab-content-18921\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Posso alterar as informa\u00e7\u00f5es no perfil do meu animal de estima\u00e7\u00e3o?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18921\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"21\" role=\"region\" aria-labelledby=\"elementor-tab-title-18921\"><p>Sim, pode faz\u00ea-lo atrav\u00e9s do Perfil do Animal de Companhia que se encontra nas Defini\u00e7\u00f5es da aplica\u00e7\u00e3o.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; border-bottom-width: 1px; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18922\" class=\"elementor-tab-title\" data-tab=\"22\" role=\"button\" aria-controls=\"elementor-tab-content-18922\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Posso partilhar os passeios do meu pet com algu\u00e9m atrav\u00e9s da aplica\u00e7\u00e3o?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18922\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"22\" role=\"region\" aria-labelledby=\"elementor-tab-title-18922\"><p>Sim, na aplica\u00e7\u00e3o poder\u00e1 convidar amigos e familiares para a sua Comunidade e dar-lhes permiss\u00e3o para ver a localiza\u00e7\u00e3o do seu animal de companhia sempre, ou apenas quando for notificado de um \u201canimal perdido\u201d.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18923\" class=\"elementor-tab-title\" data-tab=\"23\" role=\"button\" aria-controls=\"elementor-tab-content-18923\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como posso visualizar o hist\u00f3rico de localiza\u00e7\u00f5es do meu animal de companhia?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18923\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"23\" role=\"region\" aria-labelledby=\"elementor-tab-title-18923\"><p>Pode visualizar o hist\u00f3rico de localiza\u00e7\u00f5es do seu animal de companhia ao tocar na fotografia do seu dispositivo no mapa da aplica\u00e7\u00e3o e, em seguida, selecionar \u201cHist\u00f3rico\u201d. Pode definir o hist\u00f3rico por per\u00edodo ou por intervalo de datas.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18924\" class=\"elementor-tab-title\" data-tab=\"24\" role=\"button\" aria-controls=\"elementor-tab-content-18924\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como \u00e9 que inicio o tracking em tempo real do meu animal de companhia?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18924\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"24\" role=\"region\" aria-labelledby=\"elementor-tab-title-18924\"><p>Ao tocar no bot\u00e3o Tracking ao vivo, localizado no ecr\u00e3 principal da aplica\u00e7\u00e3o, o intervalo de tracking ser\u00e1 automaticamente alterado para cada 5 segundos, durante 15 minutos.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; border-bottom-width: 1px; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18925\" class=\"elementor-tab-title\" data-tab=\"25\" role=\"button\" aria-controls=\"elementor-tab-content-18925\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O Fidelidade Pet Tracker funciona como um tracker de GPS para c\u00e3es?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18925\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"25\" role=\"region\" aria-labelledby=\"elementor-tab-title-18925\"><p>O Pet Tracker \u00e9 pequeno e pesa apenas 30g, por isso o seu c\u00e3o pode usar o dispositivo como tracker confortavelmente, a menos que sejam ra\u00e7as muito pequenas. A presilha do tracker de animais de companhia prende-se facilmente a coleiras.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<br \/><\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18926\" class=\"elementor-tab-title\" data-tab=\"26\" role=\"button\" aria-controls=\"elementor-tab-content-18926\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Posso utilizar o Pet Tracker como tracker de GPS para gatos?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18926\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"26\" role=\"region\" aria-labelledby=\"elementor-tab-title-18926\"><p>O tamanho compacto e o design leve, pesando apenas 30g, permitem que seja confort\u00e1vel para gatos utilizarem como tracker, com exce\u00e7\u00e3o de ra\u00e7as muito pequenas. A presilha do tracker de animais de companhia pode ser facilmente fixada em coleiras, proporcionando uma maneira segura e confi\u00e1vel de monitorar a localiza\u00e7\u00e3o e a atividade do seu animal de estima\u00e7\u00e3o.<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18927\" class=\"elementor-tab-title\" data-tab=\"27\" role=\"button\" aria-controls=\"elementor-tab-content-18927\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como posso devolver o Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18927\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"27\" role=\"region\" aria-labelledby=\"elementor-tab-title-18927\"><p>Pode efetuar a devolu\u00e7\u00e3o no prazo de 30 dias a contar da data de envio da sua encomenda.<\/p><p>O artigo tem de estar no seu estado original e ter todos os componentes dentro da caixa.<\/p><p>O valor ser\u00e1 reembolsado no prazo m\u00e1ximo de 15 dias ap\u00f3s a confirma\u00e7\u00e3o da rece\u00e7\u00e3o do dispositivo na morada de devolu\u00e7\u00e3o.<\/p><p><b>Morada de envio para devolu\u00e7\u00e3o: <\/b><\/p><p>Calle El Rayo n\u00ba 5 Nave 3. P.I. La Quinta<br aria-hidden=\"true\" \/>19171 &#8211; Cabanillas del Campo<br aria-hidden=\"true\" \/>Guadalajara &#8211; Espa\u00f1a<\/p><hr \/><p>Precisa de entrar em contacto?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\">Contacte-nos<\/a><\/strong><\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"De que aplica\\u00e7\\u00f5es preciso para configurar o Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>A app Fidelidade Pet Tracker \\u00e9 a \\u00fanica aplica\\u00e7\\u00e3o que necessita para utilizar o seu dispositivo. A partir desta aplica\\u00e7\\u00e3o pode configurar o Pet Tracker e usufruir de todas as suas funcionalidades. Descarregue a App na App Store ou no Google Play<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Onde posso consultar mais detalhes sobre os pre\\u00e7os das subscri\\u00e7\\u00f5es?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>A subscri\\u00e7\\u00e3o da app Fidelidade Pet Tracker \\u00e9 gratuita durante os primeiros 12 meses. Ao fim deste per\\u00edodo, o valor mensal a pagar pela subscri\\u00e7\\u00e3o da app \\u00e9 de 2,95\\u20ac a que acresce IVA \\u00e0 taxa legal em vigor. Poder\\u00e1 consultar esta informa\\u00e7\\u00e3o na app e nas Condi\\u00e7\\u00f5es Gerais de Utiliza\\u00e7\\u00e3o.<\\\/p><hr \\\/><p><span style=\\\"color: #000000;\\\">Precisa de entrar em contacto?<br \\\/><\\\/span><br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"O dispositivo n\\u00e3o est\\u00e1 a carregar, o que devo fazer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Se a bateria do Pet Tracker estiver completamente descarregada, pode demorar um pouco mais a atingir um n\\u00edvel de carga que permita ligar o dispositivo. Mantenha o dispositivo ligado \\u00e0 corrente durante alguns minutos at\\u00e9 ver a luz \\u00e2mbar fixa. Se ainda tiver problemas, entre em contacto connosco.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; border-bottom-color: #1181ef; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"O que significam as diferentes luzes do dispositivo?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>Todas as luzes, seguida por uma luz verde s\\u00f3lida ap\\u00f3s pressionar o bot\\u00e3o de energia por 3 segundos significa que o Pet Tracker est\\u00e1 a iniciar<\\\/li><li>Luz branca pulsante \\u2013 o seu dispositivo est\\u00e1 a ativar<\\\/li><li>Luz \\u00e2mbar constante ap\\u00f3s pressionar o bot\\u00e3o durante 3 segundos \\u2013 o seu dispositivo est\\u00e1 a desligar<\\\/li><li>Luz branca a piscar rapidamente \\u2013 o dispositivo est\\u00e1 no modo de tracking em tempo real<\\\/li><li>Luz \\u00e2mbar a piscar \\u2013 o n\\u00edvel de bateria est\\u00e1 baixo<\\\/li><li>Luz verde ap\\u00f3s um \\u00fanico pressionar no bot\\u00e3o \\u2013 o dispositivo est\\u00e1 ligado e conectado \\u00e0 rede<\\\/li><li>Luz \\u00e2mbar ap\\u00f3s um \\u00fanico pressionar no bot\\u00e3o \\u2013 o dispositivo est\\u00e1 ligado, mas n\\u00e3o est\\u00e1 conectado \\u00e0 rede.\\u00a0<\\\/li><\\\/ul><p><b>Luzes durante o carregamento do dispositivo:<\\\/b><\\\/p><ul><li>Luz \\u00e2mbar constante durante carregamento \\u2013 o dispositivo est\\u00e1 a carregar e ainda n\\u00e3o atingiu 100%<\\\/li><li>Luz verde constante durante o carregamento \\u2013 o dispositivo est\\u00e1 carregado a 100%<\\\/li><\\\/ul><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"O que \\u00e9 o \\u201ctracking em tempo real\\u201d e como funciona?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>O tracking em tempo real significa que o seu dispositivo est\\u00e1 a receber atualiza\\u00e7\\u00f5es de localiza\\u00e7\\u00e3o do Pet Tracker a cada 3-5 segundos. Tenha em considera\\u00e7\\u00e3o, que o rastreamento em tempo real funciona apenas num per\\u00edodo m\\u00e1ximo de 15 minutos e ter\\u00e1 como consequ\\u00eancia uma redu\\u00e7\\u00e3o mais r\\u00e1pida da vida \\u00fatil da bateria<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como obter dire\\u00e7\\u00f5es para o meu Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pode obter dire\\u00e7\\u00f5es para a localiza\\u00e7\\u00e3o do seu dispositivo ao tocar na fotografia do mesmo no mapa da aplica\\u00e7\\u00e3o e, em seguida, selecionar \\u201cobter dire\\u00e7\\u00e3o\\u201d<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Qual \\u00e9 a dura\\u00e7\\u00e3o a bateria do Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>A bateria do dispositivo dura at\\u00e9 3 dias, dependendo da utiliza\\u00e7\\u00e3o e do modo de rastreamento em que o Pet Tracker se encontra. Lembre-se de colocar o dispositivo a carregar quando o seu pet estiver em casa.<span class=\\\"c-message__edited_label\\\" dir=\\\"ltr\\\" data-sk=\\\"tooltip_parent\\\">\\u00a0<\\\/span><\\\/p><p><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Com que frequ\\u00eancia \\u00e9 atualizada a localiza\\u00e7\\u00e3o para todos os modos de rastreamento?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>Modo poupan\\u00e7a de energia: atualiza\\u00e7\\u00f5es de localiza\\u00e7\\u00e3o uma vez a cada duas horas<\\\/li><\\\/ul><ul><li>Modo di\\u00e1rio: Atualiza\\u00e7\\u00f5es de localiza\\u00e7\\u00e3o uma vez a cada 30 minutos<\\\/li><\\\/ul><ul><li>Modo de desempenho: atualiza\\u00e7\\u00f5es de localiza\\u00e7\\u00e3o de 5 em 5 minutos<\\\/li><li>Rastreio em tempo real: atualiza\\u00e7\\u00e3o da localiza\\u00e7\\u00e3o a cada 3-5 segundos.<\\\/li><\\\/ul><p>Todos os modos est\\u00e3o sujeitos \\u00e0 conectividade de rede do Fidelidade Pet Tracker.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Que modos de localiza\\u00e7\\u00e3o existem e como funcionam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>O Fidelidade Pet Tracker tem quatro modos diferentes \\u00e0 sua escolha, os modos diferem de acordo com a velocidade de atualiza\\u00e7\\u00f5es e poupan\\u00e7a de bateria. Os modos funcionam: a cada quatro horas, a cada duas horas, a cada uma hora ou ainda uma periodicidade personaliz\\u00e1vel.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"O que s\\u00e3o as Zonas seguras e como funcionam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>As zonas seguras s\\u00e3o os limites criados por si ao redor de uma localiza\\u00e7\\u00e3o \\u00e0 sua escolha, se o Fidelidade Pet Tracker entrar ou sair desta \\u00e1rea ser\\u00e1 alertado atrav\\u00e9s de uma notifica\\u00e7\\u00e3o. <br \\\/>As suas zonas s\\u00e3o configuradas por si na aplica\\u00e7\\u00e3o, aconselhamos que esteja ciente que os alertas de \\u201czonas\\u201d nem sempre s\\u00e3o instant\\u00e2neos e as informa\\u00e7\\u00f5es de localiza\\u00e7\\u00e3o dependem do modo que tenha escolhido, bem como do sinal de GPS e da cobertura da rede para fornecer atualiza\\u00e7\\u00f5es.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Para que serve o Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>O Fidelidade Pet Tracker ajuda-o a localizar os seus animais de companhia.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como partilho a localiza\\u00e7\\u00e3o do meu Fidelidade Pet Tracker com outra pessoa?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pode partilhar a localiza\\u00e7\\u00e3o ao tocar na fotografia do seu dispositivo no mapa da aplica\\u00e7\\u00e3o e, em seguida, selecionar \\u201cPartilhar Localiza\\u00e7\\u00e3o\\u201d. Pode partilhar a localiza\\u00e7\\u00e3o do seu dispositivo com qualquer pessoa na sua lista de contactos.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"O dispositivo \\u00e9 \\u00e0 prova de \\u00e1gua?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>O Fidelidade Pet Tracker est\\u00e1 classificado como IP67, o que significa que pode resistir \\u00e0 imers\\u00e3o at\\u00e9 uma profundidade de 1 metro durante 30 segundos, aproximadamente.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Quantos dispositivos posso ligar?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pode ligar at\\u00e9 10 dispositivos \\u00e0 sua conta e visualizar a atividade de cada rastreador na aplica\\u00e7\\u00e3o.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como ligar o Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Mantenha premido o bot\\u00e3o de alimenta\\u00e7\\u00e3o durante 3 segundos. Todas as luzes ir\\u00e3o piscar de uma vez e a luz verde permanecer\\u00e1 acesa enquanto o dispositivo liga.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como desligo o Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Mantenha premido o bot\\u00e3o de alimenta\\u00e7\\u00e3o durante 3 segundos at\\u00e9 que a luz \\u00e2mbar acenda. A luz \\u00e2mbar ir\\u00e1 permanecer acesa at\\u00e9 que o dispositivo seja desligado.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como posso emitir um som a partir do meu Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pode emitir um sinal sonoro ao tocar na fotografia do seu dispositivo no mapa da aplica\\u00e7\\u00e3o e, em seguida, ao selecionar o \\u00edcone da campainha \\u201cEnviar bip\\u201d. Tenha em considera\\u00e7\\u00e3o que esta funcionalidade s\\u00f3 \\u00e9 poss\\u00edvel de utilizar quando o localizador est\\u00e1 dentro do alcance do Bluetooth.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Posso utilizar o meu Fidelidade Pet Tracker num avi\\u00e3o?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Utilizar qualquer tipo de dispositivo num avi\\u00e3o pode causar interfer\\u00eancias, pelo que deve desligar o seu Pet Tracker durante voos uma vez que n\\u00e3o existe modo de voo.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como ativar o Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Para ativar, pressione o bot\\u00e3o de energia por 3 segundos. Em seguida fa\\u00e7a o download da aplica\\u00e7\\u00e3o e siga as instru\\u00e7\\u00f5es da mesma.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como posso configurar o perfil do meu animal de companhia?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Durante a configura\\u00e7\\u00e3o inicial da aplica\\u00e7\\u00e3o ser-lhe-\\u00e1 pedido que preencha a informa\\u00e7\\u00e3o de perfil do animal de companhia.<br \\\/>Para clientes existentes, o perfil do animal de estima\\u00e7\\u00e3o encontra-se nas suas defini\\u00e7\\u00f5es.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Posso alterar as informa\\u00e7\\u00f5es no perfil do meu animal de estima\\u00e7\\u00e3o?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Sim, pode faz\\u00ea-lo atrav\\u00e9s do Perfil do Animal de Companhia que se encontra nas Defini\\u00e7\\u00f5es da aplica\\u00e7\\u00e3o.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; border-bottom-width: 1px; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Posso partilhar os passeios do meu pet com algu\\u00e9m atrav\\u00e9s da aplica\\u00e7\\u00e3o?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Sim, na aplica\\u00e7\\u00e3o poder\\u00e1 convidar amigos e familiares para a sua Comunidade e dar-lhes permiss\\u00e3o para ver a localiza\\u00e7\\u00e3o do seu animal de companhia sempre, ou apenas quando for notificado de um \\u201canimal perdido\\u201d.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como posso visualizar o hist\\u00f3rico de localiza\\u00e7\\u00f5es do meu animal de companhia?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pode visualizar o hist\\u00f3rico de localiza\\u00e7\\u00f5es do seu animal de companhia ao tocar na fotografia do seu dispositivo no mapa da aplica\\u00e7\\u00e3o e, em seguida, selecionar \\u201cHist\\u00f3rico\\u201d. Pode definir o hist\\u00f3rico por per\\u00edodo ou por intervalo de datas.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como \\u00e9 que inicio o tracking em tempo real do meu animal de companhia?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ao tocar no bot\\u00e3o Tracking ao vivo, localizado no ecr\\u00e3 principal da aplica\\u00e7\\u00e3o, o intervalo de tracking ser\\u00e1 automaticamente alterado para cada 5 segundos, durante 15 minutos.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; border-bottom-width: 1px; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"O Fidelidade Pet Tracker funciona como um tracker de GPS para c\\u00e3es?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>O Pet Tracker \\u00e9 pequeno e pesa apenas 30g, por isso o seu c\\u00e3o pode usar o dispositivo como tracker confortavelmente, a menos que sejam ra\\u00e7as muito pequenas. A presilha do tracker de animais de companhia prende-se facilmente a coleiras.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<br \\\/><\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Posso utilizar o Pet Tracker como tracker de GPS para gatos?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>O tamanho compacto e o design leve, pesando apenas 30g, permitem que seja confort\\u00e1vel para gatos utilizarem como tracker, com exce\\u00e7\\u00e3o de ra\\u00e7as muito pequenas. A presilha do tracker de animais de companhia pode ser facilmente fixada em coleiras, proporcionando uma maneira segura e confi\\u00e1vel de monitorar a localiza\\u00e7\\u00e3o e a atividade do seu animal de estima\\u00e7\\u00e3o.<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como posso devolver o Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pode efetuar a devolu\\u00e7\\u00e3o no prazo de 30 dias a contar da data de envio da sua encomenda.<\\\/p><p>O artigo tem de estar no seu estado original e ter todos os componentes dentro da caixa.<\\\/p><p>O valor ser\\u00e1 reembolsado no prazo m\\u00e1ximo de 15 dias ap\\u00f3s a confirma\\u00e7\\u00e3o da rece\\u00e7\\u00e3o do dispositivo na morada de devolu\\u00e7\\u00e3o.<\\\/p><p><b>Morada de envio para devolu\\u00e7\\u00e3o: <\\\/b><\\\/p><p>Calle El Rayo n\\u00ba 5 Nave 3. P.I. La Quinta<br aria-hidden=\\\"true\\\" \\\/>19171 &#8211; Cabanillas del Campo<br aria-hidden=\\\"true\\\" \\\/>Guadalajara &#8211; Espa\\u00f1a<\\\/p><hr \\\/><p>Precisa de entrar em contacto?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/pr\\\/leave-us-a-message\\\/\\\">Contacte-nos<\\\/a><\\\/strong><\\\/p><p>\\u00a0<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38eec86 faq_btm_contact_support elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"38eec86\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-feeddf4\" data-id=\"feeddf4\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-92e6d04 elementor-widget elementor-widget-image\" data-id=\"92e6d04\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-content\/uploads\/2023\/12\/ico.png\" class=\"attachment-full size-full wp-image-1741\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ccde04 elementor-widget elementor-widget-heading\" data-id=\"3ccde04\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contactar a equipa de suporte\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c992e1 elementor-widget elementor-widget-text-editor\" data-id=\"3c992e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>N\u00e3o encontrou o que procurava?<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0328ca2 elementor-widget elementor-widget-text-editor\" data-id=\"0328ca2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Estamos dispon\u00edveis todos os dias para o ajudar com qualquer d\u00favida.<br \/>Email:\u00a0<a style=\"color: #ee2429;\" href=\"mailto:support-fidelidad@trackipet.com\">support-fidelidade@trackipet.com<\/a><br \/>Telefone de apoio:\u00a0<a style=\"color: #000;\" href=\"tel:+351965925013\">+351 96 592 5013<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38dd21c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"38dd21c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/pr\/leave-us-a-message\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacte-nos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Perguntas Frequentes Aqui pode encontrar respostas para a maioria das suas perguntas De que aplica\u00e7\u00f5es preciso para configurar o Fidelidade Pet Tracker? A app Fidelidade Pet Tracker \u00e9 a \u00fanica aplica\u00e7\u00e3o que necessita para utilizar o seu dispositivo. A partir desta aplica\u00e7\u00e3o pode configurar o Pet Tracker e usufruir de todas as suas funcionalidades. Descarregue [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-313","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-json\/wp\/v2\/pages\/313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-json\/wp\/v2\/comments?post=313"}],"version-history":[{"count":632,"href":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-json\/wp\/v2\/pages\/313\/revisions"}],"predecessor-version":[{"id":5099,"href":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-json\/wp\/v2\/pages\/313\/revisions\/5099"}],"wp:attachment":[{"href":"https:\/\/trackimo.com\/fidelidade-guide\/pr\/wp-json\/wp\/v2\/media?parent=313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}