{"id":313,"date":"2023-11-22T04:43:00","date_gmt":"2023-11-22T04:43:00","guid":{"rendered":"https:\/\/trackimo.com\/fidelidade-guide\/en\/?page_id=313"},"modified":"2024-05-01T10:33:03","modified_gmt":"2024-05-01T10:33:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/trackimo.com\/fidelidade-guide\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"313\" class=\"elementor elementor-313\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b550aa7 breadcrumb_main  elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"b550aa7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e11a8f5\" data-id=\"e11a8f5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80857fa elementor-widget elementor-widget-shortcode\" data-id=\"80857fa\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">        <div class=\"breadcrumb-container theme1\">\r\n                    <ol>\r\n                    <\/ol>\r\n        <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"BreadcrumbList\",\r\n            \"itemListElement\": [\r\n                            ]\r\n        }\r\n    <\/script>\r\n    <style type=\"text\/css\">\r\n        .breadcrumb-container {\r\n            font-size: 13px;\r\n        }\r\n\r\n        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type=\"text\/css\">\r\n        .breadcrumb-container.theme1 li {\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n        .breadcrumb-container.theme1 a {\r\n            background: ;\r\n            display: inline-block;\r\n            margin: 0 5px;\r\n            padding: 5px 10px;\r\n            text-decoration: none;\r\n        }\r\n    <\/style>\r\n        <style type=\"text\/css\">\r\n        .breadcrumb-container{}\r\n.breadcrumb-container ul{}\r\n.breadcrumb-container li{}\r\n.breadcrumb-container a{}\r\n.breadcrumb-container .separator{}\r\n    <\/style>\r\n    <script>\r\n            <\/script>\r\n        <\/div>\r\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aa14921 elementor-section-height-min-height faq_hero elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"aa14921\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d472e5f\" data-id=\"d472e5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf8d216 elementor-widget elementor-widget-heading\" data-id=\"cf8d216\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaab6ad elementor-widget elementor-widget-text-editor\" data-id=\"aaab6ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tHere you can find answers for most of the question,\nmay you <br> fine it useful for you.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a4f76c6 help_center_single_item elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4f76c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d30b8d\" data-id=\"7d30b8d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4ab05a elementor-widget elementor-widget-toggle\" data-id=\"b4ab05a\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-toggle{text-align:start}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid 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.elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1891\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1891\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What apps do I need to set up Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1891\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1891\"><p>The Fidelidade Pet Tracker App is the only app you will need to use Fidelidade Pet Tracker.<br \/>From this app you can manage your subscription, set up Fidelidade Pet Tracker and enjoy all its features.<br \/>Download the Fidelidade Pet Tracker App from the App Store or Google Play.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1892\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1892\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do I need a subscription plan?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1892\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1892\"><p>Most Pet Tracker features \u2014 location tracking, community ring, safe zones and more \u2014 only work with an active subscription plan. Fidelidade offers 1 year of subscription to the Fidelidade Pet Tracker App, for Fidelidade Pets customers.<br \/>After a year, the price of the monthly subscription is 2,95\u20ac.<\/p><hr \/><p><span style=\"color: #000000;\">Need to get in touch?<\/span><br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1893\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1893\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">My Fidelidade Pet Tracker is not charging, what do I do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1893\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1893\"><p>If Fidelidade Pet Tracker\u2019s battery is completely depleted it can take a bit longer to reach an initial charge level. Keep Fidelidade Pet Tracker plugged in for a few minutes until you see the steady amber light. If you still experience problems, please Get in touch<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; border-bottom-color: #1181ef; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1894\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1894\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What do the different lights mean?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1894\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1894\"><ul><li>All lights, followed by a solid green light after pressing the power button for 3 seconds \u2013 your Fidelidade is starting up<\/li><li>Pulsing white \u2013 your Fidelidade is activating<\/li><li>Solid amber after pressing the power button for 3 seconds \u2013 your Fidelidade is powering off<\/li><li>Quick flashing white light \u2013 Fidelidade is in real time Fidelidade ng mode<\/li><li>Flashing amber \u2013 our battery\u2019s charge level is low<\/li><li>Green light after single press of the power button \u2013 Fidelidade on and connected to the network<\/li><li>Amber light after single press of the power button \u2013 Fidelidade on and not connected to the network<\/li><\/ul><ul><li>While your Fidelidade is charging:<\/li><\/ul><ul><li>Steady amber light while on charge \u2013 Fidelidade is charging and has not reached 100%<\/li><li>Steady green light while on charge \u2013 Fidelidade has reached 100%<\/li><li>All lights on sequentially \u2013 Firmware update is in progress<\/li><li>All lights on and steady while on charge \u2013 Firmware has been updated<\/li><\/ul><hr \/><p>\u00a0<\/p><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1895\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1895\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is \u201creal time tracking\u201d and how does it work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1895\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1895\"><p>Real time tracking means your device will receive location updates from your tracker every 3-5 seconds. Please note real time tracking only works for a maximum of 15 minutes and will result in your battery life reducing faster.<\/p><hr \/><p>\u00a0<\/p><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1896\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1896\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I get directions to my Fidelidade Pet TrackerTracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1896\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1896\"><p>You can get directions to your Fidelidade Pet Tracker location by tapping on your tracker\u2019s photo on the map in the app, then selecting \u2018Get Direction.\u2019<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1897\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1897\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What\u2019s the battery life of Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1897\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1897\"><p>Fidelidade\u2019s battery lasts for up to 7 days depending on usage and the Fidelidade Pet Tracker mode it\u2019s set to.<\/p><p>Performance Mode: battery lasts up to 3 days<\/p><p>Everyday Mode: battery lasts up to 5 days<\/p><p>Power Save Mode: battery lasts up to 7 days<\/p><p>You can see the battery status for your Fidelidade in the Fidelidade App.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1898\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1898\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the location update frequencies for all tracking modes?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1898\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1898\"><p>Power Save Mode: Location updates once every 2 hours<\/p><p>Everyday Mode: Location updates once every 30 minutes<\/p><p>Performance Mode: Location updates once every 5 minutes<\/p><p>Real Time Tracking: Location update once every 3-5 seconds<\/p><p>All modes are subject to Fidelidade Pet Tracker network connectivity<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1899\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1899\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the tracking modes and how do they work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1899\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1899\"><p>Fidelidade Pet Tracker has 4 different modes to choose from, which can improve the speed of location updates and save battery life.<\/p><p>These modes are: Every 4 hours, Every 2 hours, Every 1 hour and Custom.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18910\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-18910\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are Places and how do they work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18910\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-18910\"><p>Places are the virtual boundaries you create around a location of your choice. If Fidelidade Pet Tracker device enters or leaves this area, you will get a notification. You set up your Places in the Fidelidade Pet Tracker App.<\/p><p>Please be aware Places alerts are not always instant and location information relies on the frequency of your chosen Fidelidade Pet Tracker mode, as well as GPS signal and Fidelidade Pet Tracker network coverage to provide updates.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18911\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-18911\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I use Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18911\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-18911\"><p>Our charging guide has the list of all the countries we currently support<\/p><p>This list is updated from time to time, so it\u2019s worth checking back each time you head abroad to make sure your Fidelidade Pet Tracker will work in the country you\u2019re travelling to.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18912\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-18912\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What can Fidelidade Pet Tracker be used for?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18912\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-18912\"><p>Fidelidade Pet Tracker can help you keep in touch with your furry friends.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18913\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-18913\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I share my Fidelidade Pet Tracker location with anyone else?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18913\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-18913\"><p>You can share your Fidelidade Pet Tracker location by tapping on your tracker\u2019s photo on the map in the app, then selecting \u2018Share Location.\u2019 You can share Fidelidade Pet Tracker location with anyone from your contact list.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18914\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-18914\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is Fidelidade Pet Tracker waterproof?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18914\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-18914\"><p>Fidelidade Pet Tracker is rated at IP67, which means it can withstand immersion in water up to a depth of 1 metre for up to 30 minutes.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18915\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-18915\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How many Fidelidade Pet Tracker can I connect?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18915\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-18915\"><p>You can connect up to 20 Fidelidade\u2019s to your account and view each tracker\u2019s activity in the Fidelidade Pet Tracker App.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18916\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-18916\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I turn Fidelidade Pet Tracker ON?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18916\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-18916\"><p>Press and hold the power button for 3 seconds. All lights will flash once, and the green light will remain on while Fidelidade starts up<\/p><hr \/><p>\u00a0<\/p><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18917\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-18917\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I turn Fidelidade Pet Tracker OFF?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18917\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-18917\"><p>Press and hold the power button for 3 seconds until the amber light is on. The amber light will remain on until your device powers down.<\/p><hr \/><p>\u00a0<\/p><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18918\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-18918\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I make a sound from my Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18918\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-18918\"><p>You can make a beeping sound by tapping on your tracker\u2019s photo on the map in the app, then selecting the \u2018Beep to find\u2019 bell icon. Please be aware, the beep to find feature only works when the tracker is within Bluetooth range.<\/p><hr \/><p>\u00a0<\/p><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18919\" class=\"elementor-tab-title\" data-tab=\"19\" role=\"button\" aria-controls=\"elementor-tab-content-18919\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I use my Fidelidade Pet Tracker on a plane?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18919\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"19\" role=\"region\" aria-labelledby=\"elementor-tab-title-18919\"><p>Using any cellular device on a plane can cause interference, so you should switch Fidelidade Pet Tracker off during flights. There is no flight mode.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18920\" class=\"elementor-tab-title\" data-tab=\"20\" role=\"button\" aria-controls=\"elementor-tab-content-18920\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to activate Fidelidade Pet Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18920\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"20\" role=\"region\" aria-labelledby=\"elementor-tab-title-18920\"><p>To activate Fidelidade Pet Tracker, press the power button for 3 seconds. Download Fidelidade Pet Tracker App and follow instructions in the app. For existing customers, we\u2019ll link it to your other Fidelidade products. If you\u2019re new to Fidelidade, follow prompts to set up your account.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18921\" class=\"elementor-tab-title\" data-tab=\"21\" role=\"button\" aria-controls=\"elementor-tab-content-18921\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I set up my pet\u2019s profile?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18921\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"21\" role=\"region\" aria-labelledby=\"elementor-tab-title-18921\"><p>You\u2019ll be asked to set this up during onboarding in the Fidelidade App, as long as you tell us you\u2019re using Fidelidade Pet Tracker to track a pet. For existing customers, the Pet Profile is in your Settings.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18922\" class=\"elementor-tab-title\" data-tab=\"22\" role=\"button\" aria-controls=\"elementor-tab-content-18922\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I change the information in my pet\u2019s profile?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18922\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"22\" role=\"region\" aria-labelledby=\"elementor-tab-title-18922\"><p>Yes, this can be done through the Pet Profile in Settings.<\/p><hr \/><p>\u00a0<\/p><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; border-bottom-width: 1px; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18923\" class=\"elementor-tab-title\" data-tab=\"23\" role=\"button\" aria-controls=\"elementor-tab-content-18923\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I share my pet\u2019s walks with anyone else from the app?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18923\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"23\" role=\"region\" aria-labelledby=\"elementor-tab-title-18923\"><p>Yes, in Fidelidade Pet Tracker, you can invite friends and family to your PetRing and give them permission to see your pet&#8217;s location always or only when &#8220;Lost Pet&#8221; is notified.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18924\" class=\"elementor-tab-title\" data-tab=\"24\" role=\"button\" aria-controls=\"elementor-tab-content-18924\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I view my past Pet Location?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18924\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"24\" role=\"region\" aria-labelledby=\"elementor-tab-title-18924\"><p>You can view your past locations in History in the app. We suggest personalizing the walk with a name that means something to you, so it\u2019s easier to find.<\/p><hr \/><p>\u00a0<\/p><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18925\" class=\"elementor-tab-title\" data-tab=\"25\" role=\"button\" aria-controls=\"elementor-tab-content-18925\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I start a Pet Live Tracking?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18925\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"25\" role=\"region\" aria-labelledby=\"elementor-tab-title-18925\"><p>By tapping on the Live Tracking button located on the main screen of Fidelidade Pet Tracker , the tracking interval will automatically change to every 5 seconds for a duration of 15 minutes.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; border-bottom-width: 1px; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18926\" class=\"elementor-tab-title\" data-tab=\"26\" role=\"button\" aria-controls=\"elementor-tab-content-18926\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Will Fidelidade Pet Tracker work as a dog GPS trackers?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18926\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"26\" role=\"region\" aria-labelledby=\"elementor-tab-title-18926\"><p>Fidelidade is small in size and weighs just 30g so dogs can wear Fidelidade Pet Tracker as a dog tracker Fidelidade Pet Tracker, unless they are a toy breed. The Pet tracker clip easily attaches to standard collars and harnesses.<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18927\" class=\"elementor-tab-title\" data-tab=\"27\" role=\"button\" aria-controls=\"elementor-tab-content-18927\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/add\"><g id=\"add\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"black\"><\/path><path id=\"Vector_2\" d=\"M12 18.75C11.59 18.75 11.25 18.41 11.25 18V6C11.25 5.59 11.59 5.25 12 5.25C12.41 5.25 12.75 5.59 12.75 6V18C12.75 18.41 12.41 18.75 12 18.75Z\" fill=\"black\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"vuesax\/outline\/minus\"><g id=\"minus\"><path id=\"Vector\" d=\"M18 12.75H6C5.59 12.75 5.25 12.41 5.25 12C5.25 11.59 5.59 11.25 6 11.25H18C18.41 11.25 18.75 11.59 18.75 12C18.75 12.41 18.41 12.75 18 12.75Z\" fill=\"#1F1F1F\"><\/path><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I use Fidelidade Pet Tracker as a cat GPS Tracker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18927\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"27\" role=\"region\" aria-labelledby=\"elementor-tab-title-18927\"><p>Fidelidade Pet Tracker&#8217;s compact size and lightweight design, weighing only 30g, make it comfortable for dogs to wear as a tracker, with the exception of toy breeds. The pet tracker clip can be easily attached to standard collars and harnesses, providing a secure and reliable way to monitor your pet&#8217;s location and activity<\/p><hr \/><p>Need to get in touch?<br \/><strong><a style=\"color: #ee2429; box-shadow: none; text-decoration: none;\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\">Contact us<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What apps do I need to set up Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The Fidelidade Pet Tracker App is the only app you will need to use Fidelidade Pet Tracker.<br \\\/>From this app you can manage your subscription, set up Fidelidade Pet Tracker and enjoy all its features.<br \\\/>Download the Fidelidade Pet Tracker App from the App Store or Google Play.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do I need a subscription plan?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Most Pet Tracker features \\u2014 location tracking, community ring, safe zones and more \\u2014 only work with an active subscription plan. Fidelidade offers 1 year of subscription to the Fidelidade Pet Tracker App, for Fidelidade Pets customers.<br \\\/>After a year, the price of the monthly subscription is 2,95\\u20ac.<\\\/p><hr \\\/><p><span style=\\\"color: #000000;\\\">Need to get in touch?<\\\/span><br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"My Fidelidade Pet Tracker is not charging, what do I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If Fidelidade Pet Tracker\\u2019s battery is completely depleted it can take a bit longer to reach an initial charge level. Keep Fidelidade Pet Tracker plugged in for a few minutes until you see the steady amber light. If you still experience problems, please Get in touch<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; border-bottom-color: #1181ef; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What do the different lights mean?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>All lights, followed by a solid green light after pressing the power button for 3 seconds \\u2013 your Fidelidade is starting up<\\\/li><li>Pulsing white \\u2013 your Fidelidade is activating<\\\/li><li>Solid amber after pressing the power button for 3 seconds \\u2013 your Fidelidade is powering off<\\\/li><li>Quick flashing white light \\u2013 Fidelidade is in real time Fidelidade ng mode<\\\/li><li>Flashing amber \\u2013 our battery\\u2019s charge level is low<\\\/li><li>Green light after single press of the power button \\u2013 Fidelidade on and connected to the network<\\\/li><li>Amber light after single press of the power button \\u2013 Fidelidade on and not connected to the network<\\\/li><\\\/ul><ul><li>While your Fidelidade is charging:<\\\/li><\\\/ul><ul><li>Steady amber light while on charge \\u2013 Fidelidade is charging and has not reached 100%<\\\/li><li>Steady green light while on charge \\u2013 Fidelidade has reached 100%<\\\/li><li>All lights on sequentially \\u2013 Firmware update is in progress<\\\/li><li>All lights on and steady while on charge \\u2013 Firmware has been updated<\\\/li><\\\/ul><hr \\\/><p>\\u00a0<\\\/p><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is \\u201creal time tracking\\u201d and how does it work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Real time tracking means your device will receive location updates from your tracker every 3-5 seconds. Please note real time tracking only works for a maximum of 15 minutes and will result in your battery life reducing faster.<\\\/p><hr \\\/><p>\\u00a0<\\\/p><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I get directions to my Fidelidade Pet TrackerTracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can get directions to your Fidelidade Pet Tracker location by tapping on your tracker\\u2019s photo on the map in the app, then selecting \\u2018Get Direction.\\u2019<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What\\u2019s the battery life of Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fidelidade\\u2019s battery lasts for up to 7 days depending on usage and the Fidelidade Pet Tracker mode it\\u2019s set to.<\\\/p><p>Performance Mode: battery lasts up to 3 days<\\\/p><p>Everyday Mode: battery lasts up to 5 days<\\\/p><p>Power Save Mode: battery lasts up to 7 days<\\\/p><p>You can see the battery status for your Fidelidade in the Fidelidade App.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the location update frequencies for all tracking modes?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Power Save Mode: Location updates once every 2 hours<\\\/p><p>Everyday Mode: Location updates once every 30 minutes<\\\/p><p>Performance Mode: Location updates once every 5 minutes<\\\/p><p>Real Time Tracking: Location update once every 3-5 seconds<\\\/p><p>All modes are subject to Fidelidade Pet Tracker network connectivity<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the tracking modes and how do they work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fidelidade Pet Tracker has 4 different modes to choose from, which can improve the speed of location updates and save battery life.<\\\/p><p>These modes are: Every 4 hours, Every 2 hours, Every 1 hour and Custom.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are Places and how do they work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Places are the virtual boundaries you create around a location of your choice. If Fidelidade Pet Tracker device enters or leaves this area, you will get a notification. You set up your Places in the Fidelidade Pet Tracker App.<\\\/p><p>Please be aware Places alerts are not always instant and location information relies on the frequency of your chosen Fidelidade Pet Tracker mode, as well as GPS signal and Fidelidade Pet Tracker network coverage to provide updates.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where can I use Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Our charging guide has the list of all the countries we currently support<\\\/p><p>This list is updated from time to time, so it\\u2019s worth checking back each time you head abroad to make sure your Fidelidade Pet Tracker will work in the country you\\u2019re travelling to.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What can Fidelidade Pet Tracker be used for?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fidelidade Pet Tracker can help you keep in touch with your furry friends.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I share my Fidelidade Pet Tracker location with anyone else?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can share your Fidelidade Pet Tracker location by tapping on your tracker\\u2019s photo on the map in the app, then selecting \\u2018Share Location.\\u2019 You can share Fidelidade Pet Tracker location with anyone from your contact list.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is Fidelidade Pet Tracker waterproof?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fidelidade Pet Tracker is rated at IP67, which means it can withstand immersion in water up to a depth of 1 metre for up to 30 minutes.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How many Fidelidade Pet Tracker can I connect?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can connect up to 20 Fidelidade\\u2019s to your account and view each tracker\\u2019s activity in the Fidelidade Pet Tracker App.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I turn Fidelidade Pet Tracker ON?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Press and hold the power button for 3 seconds. All lights will flash once, and the green light will remain on while Fidelidade starts up<\\\/p><hr \\\/><p>\\u00a0<\\\/p><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I turn Fidelidade Pet Tracker OFF?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Press and hold the power button for 3 seconds until the amber light is on. The amber light will remain on until your device powers down.<\\\/p><hr \\\/><p>\\u00a0<\\\/p><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I make a sound from my Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can make a beeping sound by tapping on your tracker\\u2019s photo on the map in the app, then selecting the \\u2018Beep to find\\u2019 bell icon. Please be aware, the beep to find feature only works when the tracker is within Bluetooth range.<\\\/p><hr \\\/><p>\\u00a0<\\\/p><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I use my Fidelidade Pet Tracker on a plane?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Using any cellular device on a plane can cause interference, so you should switch Fidelidade Pet Tracker off during flights. There is no flight mode.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to activate Fidelidade Pet Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To activate Fidelidade Pet Tracker, press the power button for 3 seconds. Download Fidelidade Pet Tracker App and follow instructions in the app. For existing customers, we\\u2019ll link it to your other Fidelidade products. If you\\u2019re new to Fidelidade, follow prompts to set up your account.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I set up my pet\\u2019s profile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You\\u2019ll be asked to set this up during onboarding in the Fidelidade App, as long as you tell us you\\u2019re using Fidelidade Pet Tracker to track a pet. For existing customers, the Pet Profile is in your Settings.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I change the information in my pet\\u2019s profile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, this can be done through the Pet Profile in Settings.<\\\/p><hr \\\/><p>\\u00a0<\\\/p><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; border-bottom-width: 1px; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I share my pet\\u2019s walks with anyone else from the app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, in Fidelidade Pet Tracker, you can invite friends and family to your PetRing and give them permission to see your pet&#8217;s location always or only when &#8220;Lost Pet&#8221; is notified.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I view my past Pet Location?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can view your past locations in History in the app. We suggest personalizing the walk with a name that means something to you, so it\\u2019s easier to find.<\\\/p><hr \\\/><p>\\u00a0<\\\/p><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I start a Pet Live Tracking?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>By tapping on the Live Tracking button located on the main screen of Fidelidade Pet Tracker , the tracking interval will automatically change to every 5 seconds for a duration of 15 minutes.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; border-bottom-width: 1px; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Will Fidelidade Pet Tracker work as a dog GPS trackers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fidelidade is small in size and weighs just 30g so dogs can wear Fidelidade Pet Tracker as a dog tracker Fidelidade Pet Tracker, unless they are a toy breed. The Pet tracker clip easily attaches to standard collars and harnesses.<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I use Fidelidade Pet Tracker as a cat GPS Tracker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fidelidade Pet Tracker&#8217;s compact size and lightweight design, weighing only 30g, make it comfortable for dogs to wear as a tracker, with the exception of toy breeds. The pet tracker clip can be easily attached to standard collars and harnesses, providing a secure and reliable way to monitor your pet&#8217;s location and activity<\\\/p><hr \\\/><p>Need to get in touch?<br \\\/><strong><a style=\\\"color: #ee2429; box-shadow: none; text-decoration: none;\\\" href=\\\"https:\\\/\\\/trackimo.com\\\/fidelidade-guide\\\/en\\\/leave-us-a-message\\\/\\\">Contact us<\\\/a><\\\/strong><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38eec86 faq_btm_contact_support elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"38eec86\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-feeddf4\" data-id=\"feeddf4\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-92e6d04 elementor-widget elementor-widget-image\" data-id=\"92e6d04\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-content\/uploads\/2023\/12\/ico.png\" class=\"attachment-full size-full wp-image-1741\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ccde04 elementor-widget elementor-widget-heading\" data-id=\"3ccde04\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contact Support<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c992e1 elementor-widget elementor-widget-text-editor\" data-id=\"3c992e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Didn\u2019t find what you looking for?<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0328ca2 elementor-widget elementor-widget-text-editor\" data-id=\"0328ca2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tWe&#8217;re here 7-days a week to help with any Fidelidade query on<br>\n\nEmail:\u00a0<a style=\"color: #EE2429;\" href=\"mailto:support-fidelidad@trackipet.com\">support-fidelidad@trackipet.com<\/a><br>\n\nSupport phone number:\u00a0<a style=\"color: #000;\" href=\"tel:+351965925013\">+351 96 592 5013<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38dd21c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"38dd21c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/trackimo.com\/fidelidade-guide\/en\/leave-us-a-message\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Here you can find answers for most of the question, may you fine it useful for you. What apps do I need to set up Fidelidade Pet Tracker? The Fidelidade Pet Tracker App is the only app you will need to use Fidelidade Pet Tracker.From this app you can manage your subscription, set up [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-313","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-json\/wp\/v2\/pages\/313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-json\/wp\/v2\/comments?post=313"}],"version-history":[{"count":559,"href":"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-json\/wp\/v2\/pages\/313\/revisions"}],"predecessor-version":[{"id":4569,"href":"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-json\/wp\/v2\/pages\/313\/revisions\/4569"}],"wp:attachment":[{"href":"https:\/\/trackimo.com\/fidelidade-guide\/en\/wp-json\/wp\/v2\/media?parent=313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}