Make sure your device has a clear view of the sky and the GPS signal is not being blocked. Cycle the power  off and on, give the device about 10 minutes to try and reconnect. If issues continue contact our […]

Currently, these alerts can come via email only.

When you get a “Low Battery” email or text message alert, you should immediately charge your device. The alert is designed to let you know that your device is running out of power and needs to be recharged.

The battery status of your Trackimo device can be viewed on the web portal and mobile App.

Under normal use, the battery can last up to 48 hours. Please note that several factors can affect the battery life including temperature, network, signal strength and locator features used. For example, if the device is in a very limited […]

Smartphones are designed for spoken communication with limited location ability available as a convenience. The Trackimo device’s primary purpose is to monitor its position accurately and reliably and to provide pre-selected alerts.

No. Like a cell phone, the device cannot send or receive communications when turned off.

The Trackimo device is water resistant when covered with the supplied silicone water resistant cover, but is NOT waterproof.