Finding Lost Luggage


Losing your luggage ranks high on the list of a traveler’s greatest headaches. While the airlines claim that they are getting better when it comes to the safe handling of their passengers’ belongings, suitcases still do get mishandled for a wide variety of reasons, ranging from illegible labels to human error. The result is a great deal of stress, a lot of paperwork to file a claim, and the potential of having to try and replace objects that may have great financial or sentimental value and were not easy to come by. How long does it take to find lost luggage?

What are the Odds My Bag Will Go Missing?

SITA, a suitcase tracing and matching system used throughout the world by the major airlines, reported that 24.1 million bags went astray in 2014. That works out to approximately 7.3 out of every 1,000 handled by the airlines. The organization claims that this is a significant reduction compared to rates in previous years, so let us be positive and assume the expensive new suitcase we purchased for the trip is on its way back.

It Looks Like My Bag is Lost — Now What?

If you find yourself staring at an empty luggage carousel, head to the airlines’ ticket counter and file a claim. The carrier will begin the search for your bag and determine whether it made it onto the flight, missed the connection, ended up at the wrong destination, or got lost at the airport. Should the worst occur and it is gone for good, American airlines are responsible for reimbursing passengers for up to $3,300 when it comes to baggage on domestic flights and $1742 for international.

GPS Fleet Tracking Management

When Can I Expect My Bag to be returned?

However, let us go back to being positive. The tracing system tracks suitcases for 100 days…so, how long will I have to wait? In addition to having reduced the number of bags that go missing, SITA also claims that the amount of time it takes to reunite customers and their belongings has also gone down from two days to about a day and a half. That might not be so much of an inconvenience if your suitcase disappeared on the way home from your trip. However, if you arrive in paradise and your clothes do not, be prepared to waste precious beach and Mai Tai time shopping for a new bathing suit and a temporary wardrobe that will allow you to get by.

While improvements by the airlines have certainly helped, the volume of passengers and luggage essentially guarantee that this issue will never fully go away. Keep in mind that you can increase the likelihood that your bag is returned in a safe and timely fashion by including a GPS tracker inside of it. This simple and economical bit of added security allows you to know where your luggage is at all times and can be a significant aid in finding it, should your suitcase be lost, stolen or decides to go off on a trip of its own.

Let us help you. We'd be delighted to answer any tracking questions you have or discuss the options in more details.
Call us now: 646-626-6116
Emily Moore